Refund Policy

Any products that are delivered to the customer in unsatisfactory condition may credited against future orders. Please take a photo of the item and text it to the Market Manager at 970-560-1028, or email at buylocal@southwestfarmfresh.com.  You may also use our Contact Us form to communicate any problems with your order.

All orders submitted must be paid for; refunds are not available if you forget to or cannot pick up your order.  If you cannot find someone to pick up your order for you, we will donate it to a charitable organization.  SWFF typically cannot refund orders already placed and confirmed if the end of the ordering period has passed.  Items are harvested and packaged to order, and are highly perishable.  Therefore, no refunds can be given for reasons beyond the control of SWFF, such as customers being unable to pick up their orders on pickup day.  Thank you for your understanding!